Privacy Policy

Introduction

SunCore Peoria Sunrooms & Patios respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you use our website or engage our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you request a quote, schedule a consultation, or contact us, we may collect personal information including your name, email address, phone number, physical address, and details about your project needs. This information is provided voluntarily by you when you fill out forms on our website, call us, or communicate with us via email.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how visitors use our site and improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our services
• To schedule consultations and site evaluations
• To prepare estimates and proposals for your project
• To communicate with you about your project throughout the construction process
• To send you updates, invoices, and other administrative information
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

• With service providers who assist us in operating our business, such as payment processors, email service providers, or scheduling tools
• With contractors or suppliers as necessary to complete your project
• When required by law, court order, or government regulation
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a business transaction such as a merger, sale, or acquisition

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may limit your ability to use certain features of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. After a project is completed, we may retain certain information for warranty purposes, legal compliance, and business records.

Your Rights and Choices

You have certain rights regarding your personal information:

• You can request access to the personal information we have about you
• You can request corrections to inaccurate or incomplete information
• You can request deletion of your personal information, subject to legal obligations
• You can opt out of receiving marketing communications from us
• You can disable cookies through your browser settings

To exercise these rights, please contact us using the information provided at the end of this policy.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: